veerasung.com

VEERASUNG

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FAQ’s

Shipping, Order Tracking, Delievery

It's really quick! We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 2 - 9 working days. That still won't stop us from trying to get you your order faster. On each product's display page, you can enter your location's pin code to check when you can expect to receive the delivery.
You can track your order as soon as it is shipped out. To know the status of your item real time, just tap on the tracking link in the email sent to you.
Availability of the 'Cash on Delivery payment mode depends on the courier services delivering to your location. Courier service providers also have limits on the amount you can pay through cash on delivery based on the destination and your order could have exceeded this limit.You will also get the exiting more benefits for the prepaid orders.
That's the big dream and we're sure we'll achieve it soon! We strive to deliver to all the pin codes of India. At the time of shopping, please check if your pin code is covered by our Logistics Partner. If not, we would request you to provide an alternate shipping address.
Right now, we do not deliver items internationally. You can make a purchase from anywhere in the world using Indian currency as mode of payment as long as the shipping address is within India.
You bet! We make sure that our products are 100% Genuine. Along with that, we take each product through a multiple-point quality check before shipping it out to you. That's the last thing you need to worry about! ☺
We request you not to accept a package if it is tampered. In case you already have and that has an issue, Please reach out for help.

Return, Exchange, Cancellation

Super easy! Please login with your credentials and visit the My Account section. Select the order you want to return and click on Return/Exchange and follow the instructions on this page to obtain a Return ID.You can also view Return Creation Demo under My Account section on your phone. If you are using a PC/laptop, copy paste this link on your browser to view the https://www.veerasung.com/return-creation-demo
We're very sorry but we do not accept returns after 7 days of delivery date.
We strive to deliver the best quality standards; however, in case you receive a damaged / defective product, we should be notified within 24 hours of delivery. Also, we request you email us a photograph of the damaged / defective product to veerasungofficial@gmail.com. In case you fail to intimate about the same within 24 hours of delivery, the return will not be processed.
To cancel, please contact customer support at 09877780907 before it gets dispatched; also feel free to reach us at email. We won't be able to take the cancellation request once the order is dispatched. If you still don't want to receive the order, you can refuse the package at the time of delivery.
Once the order has been canceled, it usually takes us up to 3 working days to initiate the refund process; please note it takes 6 working days to initiate the refund to a gift card. ● For Prepaid orders: Refunds are initiated directly to the source account. ● For Gift card orders: Refund will be sent back to the gift card. Please note that gift card refunds cannot be sent back to any other payment source. ● For any combination of the above: all refunds will be done in the same proportion in which the payments were received including the partial refunds.

Payments FAQ’s

○ Mail us the details of your transaction to email id, we will verify and get back to you at the earliest. ○ Also, we’re easily approachable by phone on our contact number - 09877780907
Unfortunately, at this time we accept only INR at veerasung.
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